smitePrivacy Policy

This page describes what we collect when you use smite and how we keep that data protected. We gather personal information — your name, email, phone number, and government ID — to verify your identity and comply with anti-money-laundering regulations. We also track your activity on our platform to detect fraud and ensure account security.

Our commitment is to handle your data transparently. We explain which third parties access your information, how long we retain it, and what rights you have to request, correct, or delete your data. We do not sell your personal information to marketers or data brokers. Your data remains encrypted in transit and at rest on our servers.

Services on smite are available only where local law permits. Users are responsible for verifying that their access and use comply with their own jurisdiction's regulations.

What We Collect on smite

We collect data in two categories: information you provide directly, and information we gather from your activity. When you register an account on smite, you supply your full name, email address, date of birth, phone number, and residential address. During account verification, you upload a government-issued ID (Indonesian KTP, passport, or driver's licence) and a selfie holding the ID. This Know Your Customer (KYC) process is mandatory and required by anti-money-laundering law.

We also collect activity data automatically. This includes your login history, IP address, device type, browser version, and the games or markets you access. When you deposit funds via DANA, e-wallet, mobile banking, or a bank virtual account, we record the transaction amount, timestamp, and payment method. We do not store your full payment card or wallet credentials; payment processors handle that encryption separately. We track your wagers, game outcomes, and withdrawal requests to monitor for fraud patterns and ensure compliance with our terms.

How We Use Your Data on smite

We use your personal information to operate your account, process deposits and withdrawals, and verify your identity. Your email and phone number allow us to send account notifications, password-reset links, and security alerts. We analyse your activity to detect suspicious behaviour — such as rapid account creation, unusual login patterns, or coordinated betting — and flag these for manual review by our compliance team.

We retain your data for the duration of your account membership and for a period after closure to comply with regulatory requirements. If you request account deletion, we anonymise your personal identifiers but retain transaction records for audit and legal purposes. We do not use your data to build marketing profiles or sell contact information to third parties. We may share your information with payment processors, anti-fraud vendors, and regulatory authorities only when required by law or to prevent illegal activity.

Cookies and tracking on smite

We use cookies to maintain your login session and remember your preferences. Session cookies expire when you close your browser; persistent cookies remain for up to 12 months to recognise you on return visits. We do not use cookies to track you across other websites. Our analytics vendor may place cookies to measure page performance and user behaviour, but this data is aggregated and does not identify you personally.

You can disable cookies in your browser settings, but this may prevent smite from functioning correctly. We do not respond to "Do Not Track" signals because we do not engage in cross-site tracking. Our cookie use is limited to account management and platform optimisation.

Your Rights and Data Protection on smite

You have the right to request a copy of all personal data we hold about you. Contact our support team with your account email and we will compile your data within 10 business days. You may also request correction of inaccurate information — such as a misspelled name or outdated address — by updating your account profile or contacting support. If you believe we have processed your data unlawfully, you may request deletion; we will remove your personal identifiers within 30 days, subject to legal retention requirements.

We at smite treat your data as a trust. We encrypt it, limit access, and never sell it. Your privacy is not a feature we add — it is foundational to how we operate.

Account security practices on smite

We protect your account using SSL encryption for all data in transit. Your password is hashed using industry-standard algorithms and never stored in plain text. We recommend enabling two-factor authentication (2FA) via SMS to add an extra security layer. If you forget your password, use the "Forgot Password" link on the login page; we email a reset link valid for subject to verification. Do not share this link or your reset code with anyone.

We monitor your account for unauthorised access. If we detect a login from an unfamiliar device or location, we may send you a verification code via SMS or email. You must confirm the login before your account becomes accessible. If you believe your account has been compromised, contact our support team immediately and we will lock your account pending investigation.

Policy updates and contact information

We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of smite after the update constitutes acceptance of the revised policy. If you have questions about how we handle your data, contact our support team via in-app messaging or email. We respond to privacy inquiries within 5 business days.

Our commitment to data protection applies across all regions where smite operates — from Jakarta to Surabaya to Bandung. Whether you deposit via DANA, e-wallet, mobile banking, or a bank virtual account, your payment information is encrypted and never exposed to our platform directly. We take the same care with your football market activity, live-dealer sessions, and account history. Your trust is the foundation of our service.